Questions before you call
- Do I actually have a foundation problem, or is this normal settling?
- Most homes move a little over time, and most of what homeowners notice is cosmetic. The signs worth a call are specific — a door that stopped latching, a stair-step crack through brick, a floor sloping toward one corner. See our full breakdown of what's worth a call and what usually isn't. A free inspection is the only way to know for certain, and about half of ours end with 'keep an eye on it,' not a proposal.
- What happens during a free inspection?
- Usually 45 to 60 minutes, inside and outside the house. We measure crack width, floor level and crawl space moisture rather than just looking, and you get a written report with photos before we leave — whether or not there's a repair to recommend. Nothing invasive in most cases, and no pressure to book anything on the spot.
- When do I need a structural engineer instead of a repair company?
- If you're buying or selling a house and the inspection turned up a foundation concern, or if a repair is unusually complex, a stamped engineer's letter is sometimes the right document — separate from a repair company's estimate. We can get you one without making the letter the reason to hire us for a repair.
- Is my crawl space actually a problem, or just normal for an older house?
- A musty smell, visible moisture on the vapor barrier, or wood framing that feels soft are worth a look. A crawl space that's simply unfinished and dry usually isn't. We'll tell you honestly which one you have rather than recommend encapsulation on every visit.
- What does the warranty cover, and does it transfer if I sell the house?
- Our structural repairs carry a lifetime warranty on the work itself, and it transfers one time to a new owner if you sell the house within the warranty period — we'll walk you through exactly what's covered and what voids it before you agree to anything, not after.
- What would actually void the warranty?
- The most common one: declining the drainage work we recommend alongside a wall or crack repair, then having the same water problem cause it to fail again — the warranty covers our workmanship, not a cause we identified and you chose not to fix. Excavation or grading changes made near the repair by someone else afterward, or damage from an unrelated cause like a plumbing leak, aren't covered either. We'll tell you the specific conditions for your repair at the inspection, in writing, not after something goes wrong.
- Do you offer financing?
- Yes, for structural repairs and crawl space encapsulation. Free inspections and small crack repairs are typically paid at time of service; larger jobs can be financed. Ask during your inspection for current terms.
Find out if you actually have a problem, before you pay for anything.
A free, no-pressure inspection with real measurements — and an honest answer, even when the answer is not yet.